Refund Policy

Straightforward refund expectations for subscription purchases.

Refund handling depends on plan type, usage, and the timing of your request. We aim to review requests quickly and fairly.

Refund requests should be raised promptly after purchase.

Active use of premium features may affect eligibility.

Billing disputes should include the account email and payment date.

Support will review requests and respond with the next steps.

When to contact us

If you believe a payment was accidental, duplicated, or otherwise incorrect, contact support as soon as possible through the contact page.

Include the email used for purchase, the approximate transaction date, and any billing reference you have.

How eligibility is reviewed

Refund decisions may consider how long ago the purchase occurred, whether premium features were actively used, and whether a technical issue prevented access to the plan that was purchased.

Timing of the request
Actual plan usage
Nature of the billing or access issue
Evidence supplied with the request

What happens next

Support will review the request and respond with either a resolution path, a clarification request, or the outcome of the review.

Approved refunds are returned through the original payment method whenever possible.